Shipping

Southwest Strings offers free standard shipping on qualifying retail orders of $35 or more. We select the carrier and service level for standard shipping.

Need a specific carrier or shipping service? We can often accommodate special requests. Additional charges may apply.
Please contact ourย Customer Service Departmentย for assistance.


Retail Shipping Rates

String-Only Orders

View Rates

48 Contiguous United States.

Order TotalStandard / First ClassUSPS Priority Mail
(1-3 Business Days)
2-DayOvernight
$0.01 – $34.998.99 10.9913.9959.99
$35.00 and overFREE 10.9913.9959.99

Alaska, Hawaii & Puerto Rico.

Order TotalStandard / First Class2-Day (AK, HI)Overnight (AK, HI)
$0.01 – $34.998.9913.99109.99
$35.00 and overFREE13.99109.99

General Merchandise

View Rates

48 Contiguous United States.

Order TotalStandard2-DayOvernight
$0.01 – $34.998.9949.9979.99
$35.00 – $99.99FREE59.9989.99
$100.00 and overFREE69.9999.99

Oversized & Specialty Items

The following charges are added to the General Merchandise shipping rates above.

ItemStandard2-DayOvernight
Violin / Viola Outfits + Cases
Oversized Items
FREE125.00150.00
Guitar / Guitar Cases
Vihuela / Vihuela Cases
FREEQuoteQuote
Cello / Cello Cases
Guitarron / Guitarron Cases
145.99*QuoteQuote
String Basses*
Cello and Bass Racks
250.00*N/AN/A
  * Deliveries to any commercial address are free of additional charges.

General Merchandise: Alaska, Hawaii & Puerto Rico

View Rates
Order TotalStandard2-Day (AK, HI)Overnight (AK, HI)
$0.01 – $34.998.9959.99109.99
$35.00 – $99.9949.9969.99109.99
$100 and over59.9979.99109.99

Oversized & Specialty Items: Alaska, Hawaii & Puerto Rico

The following charges are added to the shipping rates above.

ItemStandard2-Day (AK, HI)Overnight (AK, HI)
Violin / Viola Outfits + Cases
Mandolin / Mandolin Cases
60.00150.00200.00
Guitar / Guitar Cases
Vihuela / Vihuela Cases
300.00QuoteQuote
Cello / Cello Cases
Guitarron / Guitarron Cases
400.00QuoteQuote
String Basses*
Cello and Bass Racks*
QuoteN/AN/A
*String Basses or Instrument Racks going to AK or HI will require a shipping quote.

Trade-In Return Shipping

Our trade-in program is available for violin, viola, cello, bass. Bass trade-ins are available to Tucson-area customers only.

For violin, viola, and cello trade-ins, your new instrument ships to you free. The rates below apply only to shipping your current instrument back to Southwest Strings.

View Rates
InstrumentShipping
Violin$45.99
Viola$55.99
Cello$145.99
BassTucson Area Only

Shipping & Delivery Information

When Will My Order Ship?

Most orders placed before 1:00 PM MST (Arizona time), Monday through Friday, ship the same day. Same-day shipping is not guaranteed.

Orders placed during holiday closures may take longer to ship.

We carry most items in inventory so orders can ship without delay. If an order contains an item that is not immediately available, we may hold the order until all items are ready so everything can ship together.

Delivery Times

Standard delivery: 7-10 business days.

Expedited delivery: Available Monday through Friday only. Weekend delivery is not available.

Because expedited shipping costs can vary by destination, some expedited orders may require a custom shipping quote.

Additional Shipping Information

  • Higher-value purchases may require a signature at delivery
  • We do not ship to freight-forwarding companies.
  • Oversized and/or heavier items may require additional shipping charges.
  • Shipping and delivery times may be affected by holiday closures.

Where We Ship

Southwest Strings ships throughout the United States, including Alaska and Hawaii, and to Puerto Rico.

International shipping is not available.

Questions about shipping, expedited service, oversized items, or special delivery requests? Please contact our Customer Service Department.