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Customer Service

We are here to ensure your Southwest Strings experience brings you the best quality products at the lowest prices... all with friendly customer service!

Customer Service Representatives may be reached by phone during the hours listed below.
Customer Service - (800) 528-3430

Southwest Strings will be observing the Independence Day holiday and closing early July 3rd at 2:00 p.m., and will be closed all day on July 4th. We will resume normal business hours on July 5th. Have a wonderful 4th of July!

Retail Store Hours:

Monday - Friday

9:00 AM - 5:00 PM Mountain Standard Time (Arizona)





We are closed for all major holidays.

You may choose to email us at CustomerService@swstrings.com

If you would like to try out our instruments and bows, please call in advance to be assured they are in stock and ready to play.

For customer service or placing phone orders:
Call: 1-800-528-3430
Fax Number: 1-800-528-3470.

On-line orders may be placed at any time.

We are located at:
1721 S. Cherrybell Strav 
Tucson, AZ  85713