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Customer Service

Customer Service

We are here to ensure your Southwest Strings experience brings you the best quality products at the lowest prices... all with friendly customer service!


Customer Service Representatives may be reached by phone during the hours listed below.
Customer Service - (800) 528-3430
Retail Store Hours:

Monday - Friday

9:00 AM - 5:00 PM Mountain Standard Time (Arizona)

Saturday

9:00 AM - 2:00 PM Mountain Standard Time (Arizona)

Sunday

Closed

Holidays
We are closed for all major holidays.  

You may choose to email us at CustomerService@swstrings.com
If you wish, please send us a message via our online contact form.

If you would like to try out our instruments and bows, please call in advance to be assured they are in stock and ready to play.

For customer service or placing phone orders:
Call: 1-800-528-3430
Fax Number: 1-800-528-3470.

On-line orders may be placed at any time.

We are located at:
1721 S. Cherrybell Strav 
Tucson, AZ  85713