Approval Policy

In-Home Trial Program

Our instrument and bow trial policy is designed to ensure that our customers have the opportunity to thoroughly evaluate the quality and suitability of eligible instruments and/or bows before making a final decision. During this time, we encourage you to play the instrument and/or bow in various settings to ensure it meets your expectations. If, for any reason, you find that the instrument does not suit your needs, you can return it to us within the 2-week trial period. Please note that the instrument/bow must be returned in its original condition with all accompanying accessories and packaging. 

We believe in the quality of our instruments and bows and want you to be completely satisfied with your purchase. 

At this time, trial applications are only available via telephone. Please call us at (800) 528-3430 and press “1” to speak with a representative who can assist you with your request.

In-Home Trial Fees*:

Bows $19.99: Up to four bows are priced from $250.00 and Up.

Violins/Violas $49.99: Up to two Violins or Violas priced from $1,000.00 and Up.

Cellos $99.99: One Cello is priced from $2,000.00 and Up.

*Upon purchase, trial fees will be applied towards your final total.

Not Available For In-Home Trial:

String Basses, Combined Shipments, or International Purchases.