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Privacy Policy Statement for Southwestern Stringed Instruments, Inc

Information About Our Organization and Web Site
We are based fully in Tucson, Arizona, USA.
Our principal business activity is retail sales and rental of musical instruments.
This privacy policy covers Southwestern Stringed Instruments, Inc and its associated web site: www.swstrings.com.

Organization Name: Southwestern Stringed Instruments, Inc.
Address: 1721 South Cherrybell Strav.
City: Tucson
State: Arizona
Zip Code: 85713-1935
Country: US
Web Site: www.swstrings.com
Data Controller:Southwestern Stringed Instruments, Inc.

Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, Southwest Strings uses industry standard procedures to appropriately safeguard the confidentiality of your personal information.

These procedures include firewall software, encryption, token authentication, intrusion detection/prevention and monitoring technology to track usage and possible abuse of our network and its data. Note, however, that no data transmitted over the Internet can be 100% secure. As a result, while we strive to protect your personal information, Southwest Strings cannot guarantee the absolute security of any information that you transmit to us.

Providing Visitors with Anonymous Access
You can access our Web site home page and browse our site without disclosing any personal data.

Services and Links of Our Web Site
Our Web site does not enable our visitors to communicate with other visitors or to post information to be accessed by others.
Our Web site does provide links to third-party Web information providers at a specific location on our web site.
Southwest Strings is not responsible for any content or privacy policies of web sites not operated us.

Automatic Collection of Information
As is true of most Web sites, we automatically log certain non-personal data during your access of our site and store it in log files.
This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring pages, operating system and date/time stamp.
We use this information, which does not identify individual users, to analyze trends, to track down possible software bugs, to support technical administration of the Web site, track illegal or unauthorized access of our web site and to monitor users' movement around the site.

Cookies
A cookie is a small text file that is stored on your computer for record-keeping purposes. We do use cookies on this site, but we do not link the information we store in cookies to any personally identifiable information you submit while using our site.
We use both session ID cookies and persistent cookies.
We use session cookies to make it easier for you to navigate our site. A session cookie expires when you close you browser.
We use persistant cookies in order to make the login process easier on return visits, but the only information contained in these cookies is a number used to reference your account name. A persistent cookie remains on your hard drive for an extended period of time.
For more information on cookies, please visit http://en.wikipedia.org/wiki/HTTP_cookie.

Data Collection and Purpose Specification
We do collect and store personal data that is supplied by you while creating an order on our site, while requesting that we send specific marketing information to you, or while asking a customer service question or reporting a problem with the web site.
We do not collect information about you from any other sources, such as public records or bodies, or private organizations.
We collect and use personal data provided by you for the additional use of mailing and e-mailing you promotional related information. We also periodically exchange mailing lists with Strings Magazine.
You have the option to opt-out of receiving any e-mail or printed mail information from us or from Strings Magazine through our mailing list exchange (these options can be set or changed as part of your account information).
If you wish us to not use your personal data for any purposes other than contact we may initiate with you regarding order fulfillment or response to a question you have asked us, we offer you the following means to opt-out:
  • By indicating your decision to opt-out in your customer profile, which is accessible at the My Account link on the website.
  • By sending us a customer service e-mail.
  • By clicking on the unsubscribe link located at the bottom of any marketing e-mail that we send to you.
  • By calling our toll-free number (800) 528-3430.

Children's Privacy
We do not knowingly collect personal data from children and request that any child under the age of thirteen (13) receive parental consent before using any part of our web site.
We do not take specific steps to protect the privacy of children who disclose their personal data to us other than the normal procedure of securing and encrypting our customer's personal information.
We do provide information about our data practices in relation to children on our home page and wherever we knowingly collect personal data from children on our Web site.

Disclosure and Visitor Choice
We do not disclose any personal data to any other organizations except as necessary to create mailing lists for our marketing materials and the previously notated list exchange with Strings Magazine. Customers have the option to opt-out of any of these uses of their information by following any of the procedures outlined in the Data Collection and Purpose Specification.

Confidentiality / Security
We require you to use a secure transmission method (SSL) to send us the following types of personal data:
  • Primary personal data (such as name and contact details).
  • Identifiers (such as credit card details, Web site password).
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:
  • Unauthorized access.
  • Improper use or disclosure.
  • Unauthorized modification.
  • Unlawful destruction or accidental loss.
All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our customer's personal data.
We ensure that your personal data will not be disclosed to state institutions and authorities except if required by law, court order, or other regulation.

Access to Personal Data We May Hold About You
You can request information about whether we have any of your personal data, by:
  • Sending us a customer service e-mail.
  • Calling us at our toll-free telephone number (800) 528-3430.
We will provide you with a readable copy of the personal data which we keep about you within a week - although we will require proof of your identity before any information is sent. We provide this information at no charge to you.
We allow you to challenge the data that we hold about you and, where appropriate, you may have the data:
  • Erased.
  • Rectified or amended.
  • Completed.

Privacy Compliance
At this time, our privacy policies fully comply with the requirements of the Organization for Economic Co-operation and Development (OECD).

Privacy Support
If you have an enquiry or concern about our privacy policy, please contact customer service.

Tables of Data Collected and Purposes For Which They Are Used
x Information voluntarily supplied by the customer.
o Information collected but not connected to personal information.
- This information is not collected in any form.


Primary Personal
Data 		Technical
Admin. of
the Web Site 		Research &
Development 		Customer
Admin. 		Marketing Trading in
Personal
Data
Name - - x x x
Gender - - - - -
Address - - x x x
E-mail address - - x x -
Phone/Fax number - - x - -
Credit card
information		 - - x - -
User account name - - x - -
Account password - - x - -
Account verification
information		 - - x - -

Business Information
Employer/
organization		 - - - - -
Job title - - - - -
Address - - - - -
E-mail address - - - - -
Phone/Fax number - - - - -

Other Data
IP address o o - - -
Referrer address o o - - -
Browser name and
version		 o o - - -
HACKER SAFE certified sites prevent over 99.9% of hacker crime.    BizRate 2007 Gold Honoree    30 Day Guarantee    All secure transactions for www.swstrings.com are done using a Thawte certificate to ensure the safety of your information.

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