Dear Southwest Strings Customer,
If you are considering exchanging your current instrument for another instrument of equal or greater value, we welcome your trade-in.
The trade-in value of your instrument is based on the original purchase price. There will be a minimal charge for new strings and any needed repairs.
To facilitate your return, you may request a return-shipping label for a nominal fee.
We look forward to serving you,
Call (800) 528-3430
Or Email Customer Service at: CustomerService@swstrings.com