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Contact Us

Please be as specific as possible when asking a customer service question, including your confirmation number, customer number and order date if you have this information. At the very least we require you to supply us your name and e-mail address. If this question is regarding an existing order, we also need a phone number and either a confirmation number, customer number or zip code (this information allows us to look up your customer account).

Once we receive your question, we will respond back to you as soon as possible, but definitely within 72 hours. Because our customer service representatives work Monday through Friday, issues will normally not be resolved during the weekend. However, if you e-mail us a question during the weekend we will get back to you as soon as possible.

If you have a general question, it might pay to check out our frequently asked questions. We also have instrument rentals information and a description of how we calculate shipping rates.

If you would like to speak to a Customer Service representative, please call (800) 723-6900 8 - 5pm MST Monday - Friday.

Fields in red are required.

Name:
Email Address:
Phone Number:
Customer Number:
Confirmation Number:
Postal Code:
Order Date: Month: Day: Year:
Contact Type:

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